FAQs

Your questions answered

1. What types of clothing do you offer? We offer a variety of clothing for men and women, including tops, dresses, sneakers, accessories, and more.

2. How do I know my size? Each product page includes a size to help you find the perfect fit. You can find that in the item description.

3. What is your return policy? We accept returns within 3 days of purchase for items that are unwashed, and in original condition. Simply contact our customer service to initiate a return.

4. How long does shipping take? Shipping typically takes 1-2 business days.

5. Do I get notified before delivery ? Yes

6. How can I track my order status? Simply head over to your dashboard, head over to orders and view their status. 

7. What payment methods do you accept? We accept Mobile Money Payment.

8. Can I change or cancel my order? Yes, If you need to change or cancel your order, please contact our customer service as soon as possible. Once the order is complete, we may not be able to make changes.

9. How can I contact customer service? You can reach our customer service team via email at customerservice@chromha.com or by calling our hotline at 0532837091